Hosting · DNS

DNS pointing — for server administrators only.

This article gives the DNS records needed to point a domain at IT Design hosting. It is written for qualified server administrators only.

If you are not comfortable editing DNS records, do not follow these steps — contact us instead and we will handle the configuration for you. Mistakes here will cause live site and email outages.

Read this first

Incorrectly editing DNS records will disrupt every hosted service on the affected domain — website, email and anything else attached to it. Do not attempt these changes if you are not the responsible server administrator for the zone. Make a copy of the current zone file before you change anything.

Records to update

  1. Identify the records that need to change

    At minimum the WWW record and the domain A record need to be updated to resolve to the IT Design hosting server.
  2. Confirm your MX records

    Review the current MX records carefully. Email will not be hosted with us by default, so MX records should remain pointed at wherever email is being hosted now (or updated explicitly if you are moving email too).
  3. Point to the IT Design hosting IP

    Update the A record on the apex domain to resolve to:
    164.160.89.130
  4. Reference DNS record template

    Use the template below as a guide. The values in curly braces need to be replaced with the specific values for your domain and email infrastructure.
    {domain.co.za}    86400   IN  A       164.160.89.130
    www               86400   IN  CNAME   {domain.co.za}
    mail              86400   IN  A       {your mail server IP}
    mailbackup        86400   IN  A       {your secondary MX server IP}
    {domain.co.za}    86400   IN  MX  0   mail.{domain.co.za}.
    {domain.co.za}    86400   IN  MX  10  mailbackup.{domain.co.za}.
    pop               86400   IN  CNAME   mail.{domain.co.za}.
    smtp              86400   IN  CNAME   mail.{domain.co.za}.
    imap              86400   IN  CNAME   mail.{domain.co.za}.
  5. Let us know when the change is in

    Once you have committed the update, email kobus@itdesign.co.za with confirmation and the TTL (time to live) you set on the records, so we can plan around propagation.

Hosting support direct

For DNS pointing assistance, contact our hosting team direct on +27 (0)41 360 7772 (extension 4) or email kobus@itdesign.co.za.

Still stuck?

Get a real human on it.

Send us the exact error or screenshot and we will get back to you with a step-by-step fix. Most replies land within a few business hours.

support@itdesign.co.za · +27 (0)41 360 5959

DNS pointing — IT Design client support | IT Design