Hosting · DNS
DNS pointing — for server administrators only.
This article gives the DNS records needed to point a domain at IT Design hosting. It is written for qualified server administrators only.
If you are not comfortable editing DNS records, do not follow these steps — contact us instead and we will handle the configuration for you. Mistakes here will cause live site and email outages.
Read this first
Incorrectly editing DNS records will disrupt every hosted service on the affected domain — website, email and anything else attached to it. Do not attempt these changes if you are not the responsible server administrator for the zone. Make a copy of the current zone file before you change anything.
Records to update
Identify the records that need to change
At minimum the WWW record and the domain A record need to be updated to resolve to the IT Design hosting server.Confirm your MX records
Review the current MX records carefully. Email will not be hosted with us by default, so MX records should remain pointed at wherever email is being hosted now (or updated explicitly if you are moving email too).Point to the IT Design hosting IP
Update the A record on the apex domain to resolve to:164.160.89.130Reference DNS record template
Use the template below as a guide. The values in curly braces need to be replaced with the specific values for your domain and email infrastructure.{domain.co.za} 86400 IN A 164.160.89.130 www 86400 IN CNAME {domain.co.za} mail 86400 IN A {your mail server IP} mailbackup 86400 IN A {your secondary MX server IP} {domain.co.za} 86400 IN MX 0 mail.{domain.co.za}. {domain.co.za} 86400 IN MX 10 mailbackup.{domain.co.za}. pop 86400 IN CNAME mail.{domain.co.za}. smtp 86400 IN CNAME mail.{domain.co.za}. imap 86400 IN CNAME mail.{domain.co.za}.Let us know when the change is in
Once you have committed the update, email kobus@itdesign.co.za with confirmation and the TTL (time to live) you set on the records, so we can plan around propagation.
Hosting support direct
For DNS pointing assistance, contact our hosting team direct on +27 (0)41 360 7772 (extension 4) or email kobus@itdesign.co.za.
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