An online store built to sell — not just show products.

FAQ

The questions we hear first.

• Shopify or your own platform?

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  Both. We pick the platform that fits the brand — but for most builds, Nova-Store delivers everything Shopify does, with less complication, a cleaner admin, and a more user-friendly experience for your team. Shopify is the right call when you specifically need a Shopify-marketplace app, or you’re joining an existing Shopify-native ecosystem. Either way, you get the same engineering discipline, the same SEO foundation and the same end result — a store that sells. See Nova at /it-design-2026/ai.

• Which payment gateways do you support?

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  All of them. We install whichever gateway your market expects to see at checkout — Stripe, PayPal globally; Payfast, Peach, PayGate for South Africa; Bancontact, Mollie, iDEAL across Europe; Worldpay, GoCardless in the UK; any local gateway your buyer trusts. We’ve built stores serving SA, UK, EU and US buyers simultaneously (see the RAM Mount NL · FR · ZA case study). The store flexes to wherever you sell — no restriction by country.

• Do you handle product photography?

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  Yes. Product images are the single biggest conversion lever in eCommerce. We coordinate the product shoot with HLB Photography — our seven-year vetted partner — and integrate the shoot directly into the store build, with consistent lighting, edited-for-retail outputs and the right dimensions for every product card, hero and ad placement.

• Can you migrate my existing store?

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  Yes. We migrate from WooCommerce, Wix, BigCommerce, custom builds and older Shopify themes. The migration includes 301 redirects to preserve search rankings — because losing your rank in a replatform is the most expensive mistake an eCommerce business can make.

• Will my store actually rank on Google?

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  That is the engineering we do, and there is one honest caveat: no agency — including ours — can promise a specific Google ranking. Google states plainly that "Google doesn’t guarantee that it will crawl, index, or serve your page." What we control is the technical foundation: every product page is built with proper schema, optimised titles, FAQ blocks and content that AI search engines can quote. We don’t ship a store and walk away — we ship a store engineered to compete for the buyer searching today, in Google and in ChatGPT. If you need immediate traffic from launch, we pair the store with Google Shopping ads (CPC) so paid visibility is live while the organic ranking compounds underneath.