Email · Webmail

Read your email from anywhere in the world.

Webmail lets you log into your IT Design email from any browser on any device that is connected to the internet — useful when you are travelling, when your laptop is in for repair, or when you are troubleshooting an issue with your usual email program.

It is safe, secure, and the interface will feel familiar if you have ever used Gmail. Login takes five steps.

Person reading their email in a browser — webmail access from any device

Before you start

Where to find your login details

Your email address and password are on the activation certificate we sent when your account was set up. If you cannot find it, email us at support@itdesign.co.za from the contract owner’s email address and we will resend the details.

Note · Security

For your protection, login details will only ever be released to the registered contract owner. If you are not the contract owner, ask them to request the details on your behalf.

Log into webmail

  1. Open a browser

    Open any modern browser (Chrome, Edge, Firefox or Safari) on a device that is connected to the internet.
  2. Go to webmail

    Type webmail.itdesign.co.za into the address bar and press Enter.
  3. Sign in

    In the login popup, type your email address into the User name field and your email password into the Password field, then press Enter or click Log in.
  4. Choose your webmail client

    You will see two webmail interfaces to pick from. Click Roundcube — it is the cleaner, more user-friendly of the two and the one we recommend for everyday use.
  5. You are in

    From here you can read, send, reply to and organise your email from any browser, anywhere in the world.

Tip

Bookmark webmail.itdesign.co.za in your browser so it is one click away the next time you need it.

Still stuck?

Get a real human on it.

Send us the exact error or screenshot and we will get back to you with a step-by-step fix. Most replies land within a few business hours.

support@itdesign.co.za · +27 (0)41 360 5959

Webmail access — IT Design client support | IT Design